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Late payment letter for locksmiths (UK)

Chase an unpaid locksmith invoice from an agent, landlord or business customer with a polite, clear reminder letter.

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Not legal advice. This letter is a polite payment reminder. It does not add interest or make legal claims. For your rights when a business customer pays late, see GOV.UK: late commercial payments.

Who pays late in this trade

Homeowners who are locked out usually pay on the spot. Late payment tends to come from account customers: letting agents, property managers, housing associations and small businesses who ask you to invoice them. Their invoices sit in approval queues, get sent to the wrong person, or wait for the next monthly payment run.

Before you chase, check you sent the invoice to the right accounts contact and included any job reference or purchase order number they gave you. A missing PO number is one of the most common reasons an invoice isn't paid.

Choose the reminder

Use the extra message box to add the purchase order or job number, for example "Your reference: PO 44812."

Business customers

Agents, landlords who run a business and commercial clients count as business customers. GOV.UK explains when you can claim statutory interest and fixed compensation on late commercial payments. This letter doesn't add either, and it isn't legal advice.

Make it easier next time

Agree payment terms with account customers before you take on work, ask who should receive invoices, and get a PO or job number for every call-out.

Frequently asked questions

The agent says the landlord hasn't paid them yet. What should I do?

Politely point out that your agreement is with the agent, and ask when they'll pay.

Should I include the job reference?

Yes. Add it in the extra message box. It often speeds up payment.

Can I stop taking jobs from a slow payer?

Yes. Many locksmiths ask repeat late payers to pay on the day.

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