Locksmith receipt template (UK)
Most locksmith jobs are paid on the spot. Hand over a professional receipt the customer can send straight to their insurer.
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Paid on the doorstep
Lockouts and emergency lock changes are almost always paid on the day, often by card. A proper receipt, rather than a card terminal slip, shows exactly what was done and what was fitted. It's reassuring for a customer who's had a stressful night, and it makes your business look established.
Receipts for insurance claims
After a burglary or a damaged lock, customers often claim on their home insurance. Insurers usually want a document showing the date, the address, the work done, the parts fitted and the amount paid. Put the property in "Job address" and add a short note, such as "Emergency lock change following attempted break-in. Old cylinder snapped."
Record the lock details
List the product and security standard, such as "Euro cylinder, TS007 3-star, 40/50", and the number of keys handed over. If the customer needs more keys later, or the insurer asks what was fitted, it's all on the receipt.
Landlords and agents
For rental properties, agents need a receipt or paid invoice before they can recharge the landlord. Include the property address and say who authorised the work.
Keep your copies
Save every receipt in a folder for the tax year. If you're a sole trader, you must keep records for at least five years after the 31 January Self Assessment deadline for that year.
Frequently asked questions
Will an insurer accept this receipt?
It includes the information insurers usually ask for. The customer should check what their insurer needs.
Should I record the number of keys?
Yes. It's useful for the customer, and for landlords keeping track of who has keys.
Can I note the time of the call-out?
Yes. Put it in the notes, especially for out-of-hours work.